Rates - M2 Business Solutions does not publish its specific rates because, let's face it, every client, project, and situation is different. There are, though, some ground rules we play by: Retainer - Clients are provided a discounted rate that receive our services on a monthly basis. A minimum of fifteen (15) hours per month must be attained to receive the discounted rate. Retainer fees are due prior to the beginning of each month. Any additional hours beyond the fifteen (15) will be billed at the end of that month and will be billed at the discounted rate. Any unused hours carry over for one month. If, on the second month, the fifteen (15) hours are again not reached, then the discount will be removed until the monthly total again reaches fifteen (15) hours. You may terminate at any time and any prepaid time not used will be refunded. Hourly - Clients are billed only for the time spent on their project. Normal business hours are Monday - Friday 8:00 am - 5:00 pm. Evening and weekend assignments will not be charged the Rush Rate if reserved with a minimum of three (3) business days notice. For a specific rate for your project, simply email/call M2 Business Solutions for a FREE initial consultation. Rush Rates - Clients requiring a turnaround of less than twenty-four (24) hours, work in the evening/weekend with less than three (3) business day's notice, or on a holiday maybe subject to a twenty-five percent (25%) surcharge. Discount Rates - Non-profit organizations and students may receive a ten percent (10%) discount. Proof on non-profit/student status must be shown at time of initial consultation. Not to be combined with other account discounts. Project - When a Client has a specific project with a clear beginning and end, a price maybe set to complete the project regardless of time. Deposits - A fifty percent (50%) deposit may be required by any new Client and/or projects that are subject to Rush Rates. Contracts - M2 Business Solutions requires a signed contract prior to the establishing of a business relationship. Invoicing/Payment - Invoices are generated at the end of each project/month. Any incidental fees (copy, postage, etc..) will be itemized on the invoice with copies of original receipts attached. If mileage is additional, it will be charged at current Government Services Administration (GSA) rates. Payment is expected no later than the tenth (10th) business day after receipt of the invoice. I accept VISA/MC/AX via PayPal or business/personal/cashiers check. Cash is always good, too. Late payments may be subject to an additional fee. Any returned checks are subject to the fees charged by the bank(s) and an additional $25.00 per check.